Rental Guide

How WhizRent Works (Simple & Easy 😊)

3 Easy Steps to Rent

Choose your rental date. Select your ITEM, COLLECTION METHOD and PAYMENT METHOD
We’ll email/whatsapp you with total quotation (including cleaning, delivery (if any), and refundable deposits) and payment details.
Make payment and your rental is confirmed ✅

All rentals must be booked in advance. >

As we prioritize pre-scheduled bookings, we do not accept walk-in rentals. Walk-ins are treated as Urgent Cases and will incur a RM50 Priority Admin Fee, subject to equipment availability. We appreciate your cooperation in helping us maintain the highest safety standards for your little ones.

Important Notes & Rental Terms

💳 PAYMENT & DEPOSIT

Booking Fee & Deposit (refundable) must be fully paid to confirm the reservation.
Payment options
- Local parents: Direct Bank transfer
- Overseas parents: Credit card powered by PayPal ( 7% PayPal currency conversion fee applies)

Note:

Booking Validity: Your booking is reserved for 48 hours. To avoid automatic cancellation and release to other parents, please complete your payment within this window.
Security Deposit Refund: Your refundable deposit will be processed within 2–3 working days once the rental item is returned and inspected.
Full Refund Guarantee: To ensure a full refund of your deposit, please return all items in their original, complete condition.

🚚 DELIVERY

Please include your Delivery Address and select Delivery + Return ✔ (Distance-based) {Powered by Lalamove/Grab] at checkout
Delivery charges will be quoted separately via Lalamove (Same-Day Delivery)
Special Delivery Arrangements: Need a specific setup? Contact us! We will do our best to assist based on feasibility.
Airport Deliveries: As we utilize 3rd-party delivery services, a person must be present to receive the item at the airport.
Airport Returns: Please ensure you have sufficient time to wait for the 3rd-party driver to arrive for the pickup. We cannot be held responsible for missed flights or driver delays.
Installation Services: Professional installation is available exclusively for self-pickup at our outlets.

📍 SELF PICK UP LOCATION

🏪 DAMANSARA PERDANA (MAP)
F-LG-01 Neo Damansara
Jalan PJU 8/1, Damansara Perdana
47820 Petaling Jaya, Selangor

MONDAY to FRIDAY: 10.30am to 6.30pm
SATURDAY: 10.00am to 5.00pm
SUNDAY: CLOSED

Whatsapp / Call: +6016 2323008

🏪 SETIA ALAM (MAP)
28-G Jalan Setia Perdana BE U13/BE
Bandar Setia Alam, Seksyen U13
40170 Shah Alam, Selangor

MONDAY TO FRIDAY: 10.00am to 7.00pm (Lunch 2pm to 3pm)
WEDNESDAY: CLOSED
SATURDAY & SUNDAY: 10.00am to 5pm

Whatsapp / Call: +6016 2607655

📌 Kindly note: Damansara Perdana is our main branch for WhizRent.
Collections from Setia Alam require 1–2 working days for item transfer, subject to availability.

🧼 CLEANING FEES

RM10 – Booster Chairs & Bathtubs
RM25 – Car Seats, Strollers, Travel Cots & Baby Carriers

📅 RENTAL PERIOD & BOOKING

Minimum rental: 1 day / 4 days / 7 Days (depending on item)
Advance booking: Please confirm at least 3 days before rental
(Last-minute requests may incur an admin fee)
Rental day calculation:
Collect before 12:00 PM and return after 4:00 PM = 1 rental day

🧾 ORDER & ITEM AVAILABILITY

If selected item(s) are unavailable due to unforseen circumstances, LittleWhiz.com may provide an equivalent model suitable for your baby
You will be informed before any change is made

📅 CANCELLATION

If you cancel up to 4 days before the first rental day, the full amount is refunded (Rental Fee & Security Deposit). Cancellations within the last 4 days or no-shows are charged in full. The same rules apply to partial cancellations.

❤️About WhizRent by LittleWhiz

With over 20 years of expertise in child safety and in the baby industry, LittleWhiz is proud to offer WhizRent—a dedicated rental service designed to support traveling parents. To ensure every piece of equipment undergoes our strict safety inspection and sanitization protocol, all rentals must be booked in advance.

As we prioritize pre-scheduled bookings, we do not accept walk-in rentals. Walk-ins are treated as Urgent Cases and will incur a RM50 Priority Admin Fee, subject to equipment availability. We appreciate your cooperation in helping us maintain the highest safety standards for your little ones.